Kaap's Guarantee

Service at Kaap's begins from the moment you place your order. When you send a gift of Kaaps' Chocolates, you can be assured that it will arrive in perfect condition. And, when changes in climate or destination require extra care, our chocolates are packed appropriately in climate controlled packaging. However, if for any reason your order does not meet with your satisfaction, simply call or return it to us for a prompt, courteous replacement, exchange or in store credit.

Regular Deadlines - Please allow 24 hours for processing.

• Overnight (including Saturday delivery)
• 2nd Day (2 business days)
• Express (2-3 business days)
• Standard (3-5 business days)

Holiday Deadlines - Please allow 48 hours for processing.

• Overnight (2 business days) - including Saturday delivery
• 2nd Day (4 business days)
• Express (4-5 business days)
• Standard (5-7 business days)

Holiday Deadlines